sound profane...
I want to set the summary of a new ticket filled with the content of two custom fields.
I already created the automation, condition established. But when I try to select the custom fields, nothing will be written in the summary.
Last step in the automation:
Edit Issue --> Field selected: Summary
What do I have to write in the field?
Hi @Thomas Griem ,
You can add the custom fields value under the Summary field.
Example- {{issue.customfieldvalue}} - {{issue.summary}}
and thats the point. I have no more clue, where to fill in and how to write the specific field.
do I have to paste it in the field direct below the selected/choosen field "Summary"
or in the "Addition fields" field?
and if I want to paste just the content from the two cuistom fields:
{{issue.customfieldname1}} {{issue.customfieldname2}}
or
{{issue.customfield.10567}} {{issue.customfield.10568}}
or ?
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Paste it inside the Summary field
{{issue.customfield_10567}} - {{issue.customfield_10568}} - {{issue.summary}}
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that is klunky for filtering. Do you know if it is possible to have a dedicated column such as test custom 1 display on the summary view.
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