The Jira server could not be contacted - When trying to do a basic search after upgrade to 8.1.0
Jira has been recently upgraded from 7.11 to 8.1.0 are we are unable to go to any higher versions than this. Now when trying to do a 'basic' search in 'Search for Issues' and then a field is selected from the 'more' button the following error appears.
"The Jira server could not be contacted. This may be a temporary glitch or the server may be down".
I have tried different browsers / incognito mode etc / cleared browser cache but issue remains
An advanced search for the same criteria is successful.
I would like some help on how to resolve this. I have had a look through the log but cant single anything out that might be causing it.
1 answer
Jira Server has been re-started
Integrity check issues have been resolved
Health check reporting no issues
Jira has been re-indexed a couple of times
Add-on compatibility has been checked and updated where required
Error being reported in the atlassian-jira-log file
http-nio-8080-exec-14 ERROR [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet [action] in context with path [] threw exception [Filter execution threw an exception] with root cause
java.lang.NoSuchMethodError: com.atlassian.query.clause.TerminalClause.getProperty()Lcom/atlassian/fugue/Option;
Checked log analyzer and still reporting some errors.
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