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When I try to install addon I'm getting an error

Guy Mandel October 4, 2020

Hello,

I try to install a free addon to my JSD Cloud, but I always get an error message. (The addon name is "WhatsApp Notification Cloud")

I try to install another addon to my JSD Cloud and it's working fine.

The error message is:

We ran into a little trouble

It might just be a hiccup. Try again in a bit.

 

I checked the Site settings > Product Access > administrators and site-admin groups and I am include in these groups.

 

Anybody can explain what I missing? or can give me an answer to what to need to do?

 

Thank you very much,

Guy.

2 answers

1 vote
Jack Brickey
Community Champion
October 4, 2020

I would recommend reaching out directly to the Whatsapp support . It might be some recent compatibility issue.

0 votes
Daniel Rosenauer
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 25, 2020

Hi All

 

This issue is still persisting. I tried to instal it yesterday, and it gave me the same message as Guy (1st thread)

 

Has anyone had any luck installing whatsapp, or is it being re-developed ?

 

Thanks

Guy Mandel November 25, 2020

It's stayed that way.

There is no answer from the developers

Daniel Rosenauer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 25, 2020

Thanks for the reply.

I am actually a developer and would like to see this thing work. let me see if I can get in touch with them.

 

Ill post my findings in this thread !

Guy Mandel November 25, 2020

Awesome!

Thank you very much.

Guy Mandel December 5, 2020

Hello,

The team of addons replay to my mesagess

Screenshot_1.png

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