When using Service Request with Approvals the description on the request disappears
Jason Selby
Contributor
When using the Service request with Approvalsthe description of the request disappears when comments are added when the approver is trying to understand what the requests is so cannot see the detailed description. Are there any workarounds for this
1 answer
Marco Brundel
Rising Star 
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Marco Brundel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
When you look at the settings of the Request types,
is there the field "description" set up as a field on the screen?
Marco Brundel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Marco Brundel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
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