Where can I find the customer tab?

[Debra]

I created a service project - an IT service management program and I need to add my customers to the project so they can report bugs.  The documents say to add a customers go to customers but I do not see customers anywhere in the project settings. 

[Marc - Devoteam · Accepted solution]

Hi @Debra 

In the new GUI view, this is under the Directory option in the sidebar of the project.

[Debra]

Thank you very much. 

[Marc - Devoteam]

Hi @Debra 

Please accept my answer as a solution, if my answer helped to solve your request.

This will help other community member trying to solve the same.

P.S. If the answer is very valuable to you, please share some kudos.

[John Funk]

Hi Debra - Welcome to the Atlassian Community!

Make sure you have Administrator permissions for the project. Then the Customers link should show up on the left menu of the main page

[Debra]

Thanks

[John Funk]

Were you able to find the link there? 

[Aaron Williams]

@Debra if you click the 3 dots next to the project name in the left side panel you will see "add people". Here you can add customers to the project.

Or you can go to the project settings and look for Access where you can also add people and see who has access, such as service desk team and customers.

Thanks

Aaron. 

[Debra]

Thanks. From add people I can only add members from my team. But if you go to directory you can add customers there.