Work management project

[Ayush Lawania]

I have a work management project in which I have two groups group A and group B, what I want to configure is, group A people should only be able to view the issues related to ticket type group A and group B should not be allowed to see the issue of group A and vice versa.

How can I achieve this? 

[John Funk]

Hi Ayush,

You would need to implement Issue Level Security. But you can't do that with a Free account - you cannot control any permissions with a Free account. 

[Ayush Lawania]

Yeah I do have a paid version, can you help me with the steps please 

[John Funk]

Sure, you can follow the guidance in this article. Let us know if you run into problems. 

https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/

[Ayush Lawania]

@John Funk this doesn't work for work management project right?

How can I achieve this in work management project? 

[John Funk]

Yes, it works for Jira Work Management. But it would need to be a Company-managed project. It will not work for Team-managed projects. 

[Ayush Lawania]

@John Funk is it possible to change the security level via automation based on issue type or request type?

[John Funk]

Yes it is possible.