hi,
I would like to know if there's a way of deactivating the notifications through email when updating custom fields. Just for custom fields.
Thank you
Hey @Alejandra González
unfortunately, you cannot customize the notifications to that extent in Jira Service Management and Jira in general. Updating fields triggers the "issue updated" event and it's not possible to reduce the scope of it.
Best, Max
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Thank you for your answer
You're welcome @Alejandra González Sorry I couldn't be of more help to you!
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