eMail Notifications

[Myles Boyd]

I am new to JSM and my first project is migrating one of our internal departments.

Setting up email notification for when an issue is created, the only variable I can see for the name of the recipient is ${recipient.name}.

How do I do just the first name?

Saying Hi Poe Dameron  is not really the customer service touch.

[John Funk · Accepted solution]

Hi Myles,

You can try:

{{issue.reporter.displayName.split(" ").first}}

[Myles Boyd]

Spot on  thank you.