edit field automatically

[Merve Bilgin]

When a "Project & Software Development Request" type request is created, the "Company Name" field will be automatically set in the background, "X" if the person who opened the request is Test User 2, and "Y" if Test User 5 is.

[Rilwan Ahmed · Accepted solution]

Hi @Merve Bilgin ,

"Company Name" is a select list field or is it something else ? 

[Merve Bilgin]

Hi, @Rilwan Ahmed 

Yes it is a select list field.

[Rilwan Ahmed]

Hi @Merve Bilgin ,

Go to your project settings --> Automation --> Click "Create Rule"

Select options as below 
Create a trigger == Issue Created --> Click Save

Add Component == IF: Add a condition -->select "User Condition"
   User: Reporter
    Criteria: Select the required user from list or type the name to get the list
Again Add component == Then: Add an Action --> Edit Issue --> Select "Company Name" in the fields list  and select the required values --> Click Save

Then again on the left side, click Add Component and repeat above steps (from first 'Add Component') for next user and values. 

Your rule should look like this

Don't forget to give a name to the rule and Turn it ON

[Merve Bilgin]

Thank you so much :)