how can you update the time spent on a work log on a closed issue in service desk

[Lex Hudson]

Time spent is wrong and need to update but can't seem to if issue is status closed.

[Alexey Matveev · Accepted solution]

I guess there must be a workflow property which restricts editing in the closed status.

You can remove the property and you will be able to edit the issue. But it all depends on your requirements:

1. You could remove the property.

2. You could let only a certain group to edit the issue. You would need to set the workflow property like this:

jira.permission.edit.group.1=some-group-one

You can read more about worflow properties here:

http://www.j-tricks.com/tutorials/permissions-based-on-workflow-status

[Lex Hudson]

 I was able to permitted edit by setting the jira.permission.worklogeditown property to true.

Thanks for your help!