how show asset attribute select option value on custom field on customer portal

[DritonS]

HI,

I want to create a Employee object from customer portal. I show most of the field on customer portal but i have a attribute with select option and in select option i have some predefine option Regular and non Regular. My question is how to allow reporter to select one of the option Regular or non Regular in custom field or should i create custom select field and then copy value from custom field to attribute on assets.

Thank you in adnvance

[Manoj Gangwar]

Hi @DritonS,

You can create an Asset field under custom fields, then configure it using the Asset Scheme and show the attributes on the field. After that, you can use it on the request type or in the form. 
https://support.atlassian.com/jira-service-management-cloud/docs/set-up-the-assets-object-field/

[DritonS]

Hi @Manoj Gangwar  i don't know how to search only in select list of the attribute.

My case its that HR want to create an new Employee (Object) and in customer portal i can add and limit all asset Objects but when i want to add the select option of the attribute here i dont know how to show only select option that are in that attribute.

i can add a screenshots if i am not clear .

thank you in advance...

[Manoj Gangwar]

So the configuration is not correct.

Filter Scope (AQL): objectType = Employees

Display and search across these attributes in the custom field: Employee Type

And then save it and test.

[DritonS]

I try it once and in search works but when i select one value example "non-regular" in display field  show the employee name and not the value of select ...in this case the object name