is any opportunity to let customers change assignee?

Hello Community!

I want to let Customers change assignee throught the portal.

I have already made one transition evailable on the portal, but field "assignee" is not avaliable for Customers.

Do you know how to solve this problem? maybe there are any plugins for my case?

1 answer

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Thank you. @Michael Andolfatto , it look like what i need, can you help a bit?

Is it normal field`s format?

why "assignee" become select-list? so i can`t change assignee.

p.s. i have already checked all permisions, screens etc.

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and i can`t see Actions for Jira Service Desk transitions in App,

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