is there a way to sort canned responses?

[kim]

I would like for the most popular canned responses to be above the "Show More" line. Is there a way for me to manually reorder the list of shared canned responses so that the ones people will use most often are at the top?

[Dave Mathijs · Accepted solution]

Hi Kim, not to my knowledge.

[Brant Schroeder · Accepted solution]

@kim - @Dave Mathijs is correct that is not part of the delivered product.  You can submit a suggestion here https://jira.atlassian.com/issues/?jql=project%3DJSDCLOUD%20AND%20type%3DSuggestion%20AND%20statusCategory!%3DDone%20and%20summary%20~%22canned%20response%22 

[kim]

thanks. it won't let me add a suggestion at that link. 

[Brant Schroeder]

@kim You might have to create an account if you do not have one and then click the create button at the top after you login.

[kim]

thanks!