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kanban board for JSM do not show up on the IOS APP

Miguel Soares March 20, 2025

kanban boards for JSM do not show up on the IOS app.

Even tried to send the link of the board to my phone and it opens the Jira app but does not show the board.

 

1 answer

1 vote
Marc - Devoteam
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March 20, 2025

Hi @Miguel Soares 

The apps seems not to support boards on JSM projects, so this is why.

You could raise this as a feature request, https://jira.atlassian.com/secure/Dashboard.jspa 

Miguel Soares March 20, 2025

hi @Marc - Devoteam but I could see the JIRA boards, why JSM boards would not be supported?

Marc - Devoteam
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March 20, 2025

Hi @Miguel Soares 

Correct.

JSM boards are not the same as board on a software project.

If you want to show JSM issue information, make sue to have access to the project and create a kanban board on a software project and set the filter to get JSM issues.

This can be done as a workaround

Miguel Soares March 20, 2025

Hi @Marc - Devoteam thanks.

I have created a JSM board but I can't see it on the app.

unfortunately our admins have revoked our Jira license we can only use JSM now.

 

but I mean in terms of what the app can show...it should not make much difference if it's a JSM board or a Jira board. They work exactly the same way in visual terms so the app should be able to show it without any additional engineering.

Marc - Devoteam
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March 20, 2025

Hi @Miguel Soares 

I see what you mean.

But the App doesn't have the feature you want, so it can't be done.

As I said raise a feature request: https://jira.atlassian.com/secure/Dashboard.jspa 

Miguel Soares March 20, 2025

Hi @Marc - Devoteam  I raised this, but not sure I got the components right..

https://jira.atlassian.com/browse/JRASERVER-78698 

 

 

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