modify email subject from email option in JIRA SM issues

[Rosana Rodriguez Ruiz]

we want to use the email option from the issues. However, we would like the email subject to be optimized. Can you always add the same subject?

[Esteban Diaz]

Hi @Rosana Rodriguez Ruiz , 

If you trigger notifications from automations... you will be able to personalize your email subject, body, etc. using smart values.

I hope this has been useful to you.
I will be waiting for your comments. 😉

Cheers!

Esteban Diaz
https://www.linkedin.com/in/estebandiaz/ 

[Rosana Rodriguez Ruiz]

Hello, 

 thanks for your reply, but we aren´t using jira notifications. We want to use sending mail from the issue adoc.





This option is in issue. When you select this option,the following screen appears is


 
This subjet is the one that we can not modify.

Thank for your help 

[Esteban Diaz]

Hi @Rosana Rodriguez Ruiz , 

Unfortunately It is not possible to customize this kind of notifications..