screens and Select List (single choice) default value

[Mohamed Saad Taha]

Dears,

I have different requests sharing the same screen and when I add Custom filed Select List (single choice) used in one request and configured default value I found this filed appear in other request with the default value although it is no configured in the other requests 

how can I solve this other than creating different screens 

Thanks

[Alex Koxaras _Relational_ · Accepted solution]

Hi @Mohamed Saad Taha 

You have to create request types using different issue types. For these issue types you have to to create separate screens and screen scheme. In these screens you will choose all the necessary fields.

Doing all the above will result in having different fields for your different request types.

Read more here:

• https://support.atlassian.com/jira-service-management-cloud/docs/create-a-new-request-type/
• https://support.atlassian.com/jira-cloud-administration/docs/manage-screen-schemes/
• https://confluence.atlassian.com/adminjiraserver/project-screens-schemes-and-fields-938847220.html

[Mohamed Saad Taha]

HI @Alex Koxaras _Relational_  I am using different request type but same screen 

is there anyway without changing the screens ?

BR, 

[Alex Koxaras _Relational_]

If you are using the same issue type for X request types, then no. To all these X request types this field will be visible and applied with the default value.

[Alex Koxaras _Relational_]

Now that I'm thinking of it, you could use script runner's behavior to change default values and hide the field from any request type. Do you have this app installed?

[Mohamed Saad Taha]

NO, Iam using one issue type for each request but only screen is shared with all request types

[Alex Koxaras _Relational_]

If you don't have scriptrunner installed then you have to create separate screens (and screen schemes) for separate issue types which will be associated to separate request types. The links I've pasted on my previous comment should be enough to help you with that.

[Rilwan Ahmed]

Hi @Mohamed Saad Taha ,

Create a field context for that particular custom field, set default value in it and then map it to required project and issue type only. 

Remove the default value from general field context. It will be get auto mapped to rest all of the projects and issue type 

https://confluence.atlassian.com/adminjiraserver/configuring-custom-field-contexts-1047552717.html

[Alex Koxaras _Relational_]

@Rilwan Ahmed if that field appears on the rest of the request types, this mean that all request types are using the same issue type. So field context will do nothing.