send email requesting authorization from approvers who have not yet responded

[Rodrigo Dupim]

Hello All!!!

we need to check which approvals are still in pending approval status, in order to email them via automation. But which field I can see if it is pending a response or not within the approvers field.

[Paul Krueger · Accepted solution]

https://community.atlassian.com/t5/Jira-Service-Management/Reminder-for-pending-approval/qaq-p/2092880

[Rodrigo Dupim]

thank you so much!! It was the right path!

[Mikael Sandberg · Accepted solution]

You could do this using a scheduled automation that checks for issues that are waiting for approval and then send it to Pending approvers. The automation would look something like this:

[Rodrigo Dupim]

Hi Mikael!! Tks it saved me