Revert to the Old view in Jira Service Desk

[Ashley Davies]

Other than clicking the "see the old view" link within each issue is there a way to revert to the old view from the settings?

Whilst the new view may be good I have a team of users who will need their working instructions updating before my organisation wants them to use the new view.

[Mike Bowen · Accepted solution]

Hi @Ashley Davies 

Yes, click on your Avatar. Settings, On Personal Settings scroll to the bottom of the page and under Jira Labs switch off the New Jira issue view. 

-Mike

[Ashley Davies]

, Shame I can't control it for my users but I can get them to do it individually.

[Mike Bowen]

Well its a personal preference. Some of my colleagues love the new look, I can't stand it. 

But yes it would make life a lot easier wouldn't it especially if they are logging tickets to have it turned on or off.