Role restriction

[Kevin Vancrutsen]

Hello,

In Jira Service Mangement, is it possible to prevent the agents of a tenant from creating a new project? In other words, only administrators can create projects.

Thank you in advance for your attention to my request.

[Marc - Devoteam · Accepted solution]

Hi @Kevin Vancrutsen 

Yes, but this will require to only use company managed projects.

In the administration of JIra remove related user groups from the Global Permission:

Create team-managed projects

[Kevin Vancrutsen]

Thanks for help ! 

[Akhand Pratap Singh · Accepted solution]

Hello @Kevin Vancrutsen 

Projects are of 2 types, Company Managed and Team Managed

For Company Managed: Only individuals with Administer Jira Gobal Permission (Jira Admins) have the capability, so agents until and unless given this permission should not be able to do it

For Team Managed: Anyone with create team managed project permission will be able to do it.

How to Check and Update it?

Go to Global Permission from System settings and you can update and restrict it from there.

1. Navigate to Settings > System

2. Select Global permissions under Security in the navigation sidebar