Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

SLA remaining time

Vineela AK
Contributor
July 12, 2023

Hi,

Is there a way we can show SLA remaining time in Jira Service Management? If Yes, how can we do?

3 answers

2 accepted

4 votes
Answer accepted
Sachin Dhamale
Community Champion
July 13, 2023

@Vineela AK ,

 

If you hover the SLA clock sign, you can see how much time is left to breach/met the SLA

But there is not inbuilt report there you can see that information

Remaining Time.png

Vineela AK
Contributor
July 27, 2023

Thank you @Sachin Dhamale 

3 votes
Answer accepted
Dirk Ronsmans
Community Champion
July 13, 2023

@Vineela AK ,

you don't have a lot of control how this is displayed. You can change it between Date centric and Time centric tho in your SLA configuration

 

image.png

0 votes
Kateryna_v_SaaSJet_
Atlassian Partner
July 28, 2023

Hi @Vineela AK 

There are also many alternatives – third-party apps on the Marketplace.
For example, with the SLA Time and Report add-on for Jira (developed by my team), you can see the time remaining on the SLA both in the release request and in the SLA table report.

00.png

The app has a 30-day trial period, so you can try it out to see how well it works.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events