SSO on Jira Service Desk Cloud

[chris.sutton]

HI there

I am running Jira Service Desk cloud and I would like to avoid my users having to sign up to Jira to submit a ticket.  We are using Azure and have some other 3rd party apps integrated through SAML and I am looking at doing this here.  So my question is...if I turn on SSO does it impact authentication for the other Jira projects and secondly what are the best articles on this subject out there?

[Per Löfgren]

I am using Atlassian access for this. All users are imported from Azure AD to Atlassian Access. Provisioning is enabled. 

I have set up the Atlassian access so that users who are imported do not get any other system access. 

You can read more about it here. https://confluence.atlassian.com/cloud/user-provisioning-959305316.html 

Cheers

Per