Schedule Issues & Assets

[kara.decker@jackson.com]

I know in Automations you can schedule issues. Then setup a custom field and use an AQL to add assets to an issue within the automation. 

However my team is using JSM for Facilities and not IT service tickets. The view, exports, and tracking using in scheduled issues will work better for us than automations. 

Is there a way for the custom field that is tied to our assets to be used in scheduled issues? 

[Ciara TN]

Hi Kara, 

I think this is an marketplace app? The Scheduler

Here is the documentation from the app vendor: https://psc-software.atlassian.net/wiki/spaces/SCHED/pages/1645412369/Get+Started

I would recommend reaching out to the vendor for assistance. 

-Ciara