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Set custom reply-to address for Jira Service Desk notifications

Tim Bertens
Tim Bertens
Contributor
April 30, 2019

How can I set a custom reply-to mail address for the notifications that are send out by Jira Service Desk.

I have found that under Project > Notifications, I can set a custom email address (for a domain that is off course fully verified) but that only modifies the from-address.  

The reply-to mail address is still the standard cloud collector email email address although the expectation is that it mimics the from-address as set specifically

 

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Reinhard Mayr
Reinhard Mayr July 4, 2019

I have the same problem -- is there any update on this?

Thanks!

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Tim Bertens
Tim Bertens
Contributor
August 29, 2019

I have filled a suggestion to JSD support here = https://jira.atlassian.com/browse/JSDCLOUD-8404

Let's upvote this! 

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