Source ticket status change based upon linked ticket status

[Raj]

Hello Community,
I have a requirement and looking forward to your suggestion to implement this.

I would like to implement an automatic workflow that changes the status of a source ticket if it has a linked ticket under "Issue Links" and that linked ticket is assigned to someone.

[Ajay]

Hey

[Raj]

Thanks alot  @Ajay ,this solution is working for us and we are able to see desired automation. 

[Raj]

Hi @Suzi Firth 
Thanks for responding :) 
I did try to copy the automation but  this actions is not being performed.

Also i wanted to move my source ticket into different status (Within Development) i see this option also while clicking on "Then :Transition the issue to"  this way automation also didnt work.

[Suzi Firth]

Hi @Raj 

You can do this with an automation rule:

Trigger: When Issue is transitioned (leave blank for all status)

Branch: Type of Related Issues: Parent

Condition: If Assignee is not empty

Action: Transition issue. Destination Status: "Copy from Trigger Issue"

Suzi