We sometimes raise the request on behalf of customer which we could do until very recently now we get a page that looks the same as what the customer sees and doesn't let us allocate to the particular customer.
@Rachel Hogan , I too would be interested in the response on this. At least in my instance I still have this option.
Hey @Rachel Hogan ,
I can see that you got in touch with our Support.
Would be great if you could keep us posted here on this case once it is addressed :)
Regards,
Vasily
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