Things to know about building a dashboard

[abhardwaj]

Hi community,

I am a new Jira cloud user. I am trying to expand my network in this community and leverage the strengths of expert users. Please reach out if willing to mentor/guide in building a strong dashboard.

[Danut M [StonikByte]]

Hi @abhardwaj,

To build a strong dashboard for Jira Service Management, see our blog post: 

• An effective dashboard for Service Desk and Customer Support teams in Jira Service Management. 

It describes the essential metrics and charts that you should have in place for effectively tracking ITSM projects or the work of Customer Support teams.  

See also: 

• 10 “must-have” gadgets for any Kanban dashboard in Jira 
• A powerful Reported vs Done chart for Jira dashboards  

For any questions, please don't hesitate to contact us at support@stonikbyte.com.

Thank you,

Danut M.