I get an error that the email is invalid. Verified the email is exactly how its supposed to be and it's a valid email. I have added several other users with no issues. I have also added newly created emails with no issues. This more established email won't be added. Any thoughts?
I was able to add emails not in our internal user directory with no issues.
Hi @Roger Rosas ,
welcome to the Atlassian community!
Please reade this troubleshooting guide https://confluence.atlassian.com/jirakb/unable-to-add-or-invite-a-jira-service-management-customer-1103077626.html
Let me know if it helped!
Fabio
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