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User Notification for specific groups

Baris September 14, 2021

When I ticket gets created by somebody from the department (operations For example) only selected users should get notified and get maybe added as a watcher.

Only selected (defined users should get the notification)

ex :

If from finance creates the ticket, operations should not get notified.

Only if someone from operations creates a ticket, selected users from operations should get notified.
Thanks

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Ashu Tyagi
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September 14, 2021

@Baris  Use jira automation to notify respective users when certain value in a field is selected

Baris September 14, 2021

Thanks that did the trick

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