Does "User Profiles for Jira" allow you the option of adding a secondary "alias" email address for a customer that will be recognized when someone updates or creates a request via email using either the original email or the alias?
Hi @David Rebar
Currently, it is not supported,
https://jira.atlassian.com/browse/ID-6403
Please find a similar question here for detailshttps://community.atlassian.com/t5/Jira-Service-Management/How-to-add-multiple-email-addresses-for-participants-in-Service/qaq-p/214742
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.