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Users Aren't Receiving Email Notifications Suddenly

Sourav Kundu
Sourav Kundu
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November 9, 2022

All the users aren't getting the email notification suddenly after 2nd November 2022.

Can anyone help us to solve this issue?

 

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Marini Marini
Marini Marini
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November 11, 2022

Hi @Sourav Kundu 

If you are Jira Admin, you can go to Gear icon - System - Notification Helper. Select the affected user, issue, and event. Jira should be able to provide you with reasons on why notifications are not sent.

Thank you,

Marini

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