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Verifying email domain

Omran_Alferjani September 26, 2024

I am having issues verifying CNAME DNS records.

from looking at other issues raised by others, I can see that they have a SPF record, however mine only shows the 3 CNAME records and one TXT record.

 

The TXT Record resolves correctly just not any of the CNAMEs.

 

 

2 answers

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Omran_Alferjani October 1, 2024

When I copy the Record values to it has a dot at the end,

Which from what I have read that it cannot start or end with a dot.

Max - SwiftSprint dev
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October 1, 2024

I've setup different domain on different DNS.

For SquareSpace I have record value with dot in the end:

Screenshot 2024-10-01 at 13.41.41.png

but in CloudFlare I don't have a dot in the end, and it's working as well.


Screenshot 2024-10-01 at 13.50.45.png

I've seen a message in Atlassian Community that dot in the end is required if your DNS provider allows you to add it

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Max - SwiftSprint dev
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September 26, 2024

Hi @Omran_Alferjani , sometimes it happens that resolving CNAME records takes more time. If you added them correctly then you need to wait for about 24 hours and then trigger verification again.

Omran_Alferjani September 26, 2024

I have given 24 hours every time I make the change and have been trying different things for over a week.

At one point I gave it 48 hours and re ran the DNS Checker.

Another thing which I'm unsure on full stop for the record, when I copy it it includes one at the end but I'm unsure if that should be on the DNS Record for the CNAME's

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