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We can't create a Widget on Jira Service Desk

Arif Bay
Arif Bay July 2, 2021

When we select Project Settings -> Widget we get an error - "Unable to install the widget. Please try again in a little while."

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Arif Bay
Arif Bay July 3, 2021

Is there someone help us ?

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Kalin U
Kalin U
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July 6, 2021

Hey, @Arif Bay . There's an open issue JSDCLOUD-10126 from June 30, 2021 about the problem you're facing. I see the same error too. You may want to contact the support team if it is urgent.

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Fahad Siddiqui
Fahad Siddiqui
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July 2, 2021

@Arif Bay 

You need to uninstall and install the Widget add-on again.

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Arif Bay
Arif Bay July 3, 2021

where is the place that we need to uninstall and install the Widget add-on ?

 

Ekran Resmi 2021-07-03 11.47.15.pngEkran Resmi 2021-07-03 11.45.40.png

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