Hello
I have questions about Claiming the Jira accounts from users that are using my company's domain?
I know that once I claim them, I have control over their accounts.
But what I don't know yet is. Since they are using other people Jiras for projects with vendors that my company is working with. I am concerned that once I claim these accounts two things might happen.
1 The users will lose access to the vendors Jira accounts.
2 We will need to pay for their accounts to access the vendor's Jira?
I need to claim these accounts so that I can start setting up SSO.
So, if someone can please let me know what happens once I claim these accounts that would be great.
Thank you.
When you claim the accounts, only your domains be affected. The externals accounts continues working for the same account administration.
1 The users will lose access to the vendors Jira accounts.
A: no
2 We will need to pay for their accounts to access the vendor's Jira?
A: no, only need the accounts that you paid to Atlassian.
Thank you Very Much for your answer!
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