Hi there,
We are using our servicedesk for a few weeks now. We implemented a custom field 'starting date' for issues to be worked on later. I can imagine someone forgetting about that date and there seems to be no solution to have a reminder. Therefore I wanted to create a custom queue that searches for issues that have a starting date within the next three days. I found that the JQL only supports now() or startOfDay() and several others. When messing with these operators I couldn't find one that works for me. I tried several things like 'starting date < (now() + 3)' or 'starting date < startOfDay(3d)', but that didn't get the right results. It gave some results, but those weren't the right ones (since I knew which issues should have appeared).
Any suggestions? Thanks!
Hi Tommy,
please try with startDate <= 3d
Hi Johan,
Didn't think about this one, thanks a lot!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.