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What permission is required to configure request types?

Stefan Möbius
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March 20, 2023

I've been made a project administrator on a Service Management project, however, I'm unable to configure request types (specifically the fields displayed in issue views). What permission needs to be given to be able to access that?

Symptom: Project Settings -> Request Types shows "This project isn't available"

1 answer

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4 votes
Answer accepted
John Funk
Community Champion
March 20, 2023

Hi Stefan,

You will also need to be a Jira Service Management Agent. 

Stefan Möbius
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 22, 2023

Thanks!

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John Funk
Community Champion
March 22, 2023

Happy to help!

Like Susan Waldrip likes this

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
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PERMISSIONS LEVEL
Product Admin
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