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When will the Service Desk tickets disappear when the status changed to 'Closed'?

Jason Liu
Jason Liu
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August 31, 2020

Hi Guys,

When will the Service Desk tickets disappear when the status changed to 'Closed'?

 

Thanks!

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Trudy Claspill
Trudy Claspill
Community Champion
August 31, 2020

Please provide more information on what you mean by "disappear". What screen or report are you viewing where you think the tickets should disappear?

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