Which is the best addon to download report for Jira service management portal users?

[Venkat Jira Admin]

Hi, 

Jira Service Management portal users (Unlicensed) can download requests on the portal, Please suggest me the best add-on or App.

Which is the best addon to download report for Jira service management portal users?

Thanks in advance.

[Erki Tammik]

@Venkat Jira Admin 

I was checking following plugin: My Requests Extension for Jira Service Management

Start testing it over the weekend. It has an export option, and it also allows you to provide better filtering options for customers.

[Elitsa Velikova _Nemetschek Bulgaria_]

Hi @Venkat Jira Admin ,

The app that my team created, called Advanced Portal Reports, can provide your customers (portal users) with a table report where they can see, search, filter and export all their Jira Service Management tickets, including many additional details (incl. SLAs, custom fields, etc.), with a very simple UI. If it sounds helpful you can try it free for 30 days.

Cheers,

Elitsa