Why can I not remove or un-require SUMMARY anymore??

[Fun Man Andy]

Hey peeps!

See screenshot below...

I don't remember ever being blocked from removing Summary or editing its name. Is this a new functionality...?

How can i remove or mark it as not required?

Please note:

• JSM Cloud Standard
• This is the Admin account with full access/control
• Brand new Request type
• Not using a template.

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It's never been a problem before - example:

https://fun-in-companies.atlassian.net/servicedesk/customer/portal/4/group/5/create/22

[Manon Soubies-Camy · Accepted solution]

Hey @Fun Man Andy!

I think it's due to the wording, because you actually can:

• edit the display name -- just type whatever name you'd like in "Display name", and click "Save changes" down below
• remove it from the portal by setting a preset value

Let me know if I misunderstood your question!

- Manon

[Christopher Yen]

Hi @Fun Man Andy I believe Summary has always been a mandatory field on all Jira issues. But like Manon mentioned you can give it a preset to hide it or rename it using forms functionality.