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You're Jira User, Password Reset Email Isn't Coming

Hakmar Express Bilgi Teknolojileri
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June 5, 2023

Hello When I say I forgot the jira user password named x@x.com.tr, the password is not reset.

2 answers

0 votes
Andy Heinzer
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June 6, 2023

Hi @Hakmar Express Bilgi Teknolojileri 

I found that there was a suppression on our side for your email address.  I have removed this.  Please try again, you should now be able to receive these kinds of emails from our services.

Regards,

Andy

0 votes
Brant Schroeder
Community Champion
June 5, 2023

@Hakmar Express Bilgi Teknolojileri Welcome to the Atlassian community

I will escalate to Atlassian.

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