can JSM integrate with Microsoft Active Directory for authentication and object reference data

[Martin Crawford]

can JSM integrate with Microsoft Active Directory for authentication and object reference data

[Rilwan Ahmed]

Hi @Martin Crawford ,

Welcome to the community !!

In native JSM cloud, we cannot integrate AD. There is a suggestion request raised. You can vote and watch for the updates.
https://jira.atlassian.com/browse/JSDCLOUD-1015 

Also see if Atlassian access works for you.
https://support.atlassian.com/security-and-access-policies/docs/understand-atlassian-access/

[A A Ron Geister [Trundl]]

@Martin Crawford 

I believe if your using Azure for IDP you can integrate and pull IDP data into Assets like identities for user base field data. I do believe it is limited to specific attributes which is why in the past I have used HRIS data.

I have done this with JumpCloud IDP before and pulled data into Assets to use for Asset field and attributes. I do believe Azure was able to pull a few more attributes than JumpCloud but the other alternative is to use API's.