change default port jira service desk from 8443 to standard port

[Sébastien PATTE]

hello
Some of our customers and users can't use service desk through port 8443.
I need step by step or explicit tutorial for change it.

[Daniel Ebers]

Hi @Sébastien PATTE

according to the documentation and previous knowledge the appropriate location to change the port is the file "server.xml".

Have you had a look into this one?

If useful here is the appropriate documentation for changing the port:

• Changing Jira application TCP ports
  https://confluence.atlassian.com/adminjiraserver/changing-jira-application-tcp-ports-938847762.html

Note: it might make much sense to test it first on a lower environment and to do any changes only after an announcement and after off-office hours.

Regards,
Daniel

[Nic Brough -Adaptavist-]

You wouldn't normally use it on 8443.  Where have you configured the install to listen, and how?