history of due date changes

[François Morin]

Hi, i like to be able to trace the 'due date' changes of a ticket so that we can understand how many changes were made and by how much 'due date' has been changed

is there a way to get this information, ideally through excell or any other way

thanks for your support

regards

[Yuliia_Borivets__SaaSJet_ · Accepted solution]

Hi @François Morin 

If you want to see due date changes for one specific ticket, you can check the History section under the Activity tab. There is no way to export it, except maybe via Rest API.

If you are considering add-ons, I can suggest Issue History for Jira, which can help with your request. It provides a report with changes for any issue field, including due dates. You can add any you need with the Column Manager. It's also possible to export the report to CSV/Excel for further analysis (count the changes made if needed).

You can sort it by date:

Or by issue key:

*The app is developed by my team, free trial is available. Let me know if you have any questions.

[François Morin]

thank you . I'll try it and go from there. thanks again

[Yuliia_Borivets__SaaSJet_]

@François Morin let me know how it works for you. If you need any help with configuration, you are welcome to schedule a demo.

[Harsh · Accepted solution]

Hi @François Morin 

You can go to issue history and check the changes there. 

Thank you.

[François Morin]

thanks

[Amay Purohit_RVS]

Hi @François Morin 

As an alternative , you can try out our add-on for better reporting capabilities and viewing multiple issues history at once, 

Issue History Reports

You can view the complete change log for your filtered issues, including changes to due dates.

Disclaimer : I am part of the team which developed this app