how to assign Opsgenie data to Custom fields in JSM using JSM integration.
Harshal Bangre
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"We've found some request fields that we don't support yet.
You may continue customizing, but we won't show some of the request fields which are available in your Jira Service Management account. Following are the fields we're not showing at this time: Parent, Time tracking, Attachment, Linked Issues, Request participants, Satisfaction, Request language, Office Location, Manager, Request Type, Root Cause, Product categorization, Operational categorization, Service Category, Service, Location, Assignment Group, Responders, First Assignment Group, Team, Affected services, Approver groups"
These above fields I am not able to add to Opsgenie alerts, is this apps drawback or bug.
Please provide any solution or different app/plugin to be added for above fields to map.
1 answer
Richard Scholtes
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