i get an error when i want to create a wissensdatenbank - while connecting to confluence.

[Erich Freunberger]

as far as i can see all jira/confluence interaction is configure

[Lenard Bernardo]

Hi Erich,

Thanks so much for your question.

It looks like there’s an issue with the way Confluence Knowledge Base is configured in Jira Service Management. Could you please confirm you have followed the steps at the following page?

https://confluence.atlassian.com/servicedeskserver0412/set-up-a-knowledge-base-with-confluence-server-1026033375.html

If you still have issues with this, please reach out to us.

Thank you,

Lenard
Jira Service Management

ps. if this answer is correct, please select the ‘accept answer’ button