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"Get notification" in customer portal

liching
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March 6, 2022

Background: The project setting has the "Customer notification" turned off and 
"Notifications" turned on.

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An issue is shared with two organizations (The users are having service desk customers role). 

The question is: At customer portal, will customer receive email notification when they click on the "get notifications" link?

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Édpo César
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March 7, 2022

Hi @liching

Welcome to the community!!

Yeah, but just the notification that they are allowed to receive.

liching
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 7, 2022

As of now, customer clicks on the "get notifications" but nothing is happened.

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