setting up specific custom fields request form

[Nikhil Ninan]

So I am creating a custom request form and one of the fields that I need to create is as following:
- cascading drop down option, where based on what the parent option selected, it then provides a list of specific to chose from. However the user then needs to enter text against each of the child drop down options based on the parent chosen.

- Eg: Option 1 Options: Head, Leg, Arm

If Head chosen then user needs to provide answers for Eyes #, Eyes Colour, Mouth, House, ...

But if user choses Arm, then specific fields of info needs to be captured, i.e. # of fingers, Hand, ForeArm Length, ...

However, user will have to fill in answers for all fields pertaining to the parent

How would I be able to achieve this:

[Olha Yevdokymova_SaaSJet]

Hi @Nikhil Ninan 

In JSM, you can use conditional logic to show or hide sections or fields based on a selection — so you could set your “Parent” dropdown (Head, Arm, Leg) to reveal a section with related fields. That works if you just need a few fields grouped under each option.

 You could build similar form it in Smart Forms for Jira (developed by my team):

• Conditional Logic on Any Field Type – Not limited to sections; each field can appear only when its trigger is met.

• Grouped Field Blocks – Easily display multiple related fields for each option.

• Dynamic Required Rules – Fields become required only when shown.

• Jira Field Mapping – Map answers directly to custom fields for reporting.

• Attach or Replace the Request Form – Use Smart Forms in place of the native JSM form, or auto-attach it after request creation to capture additional details.

[Nikhil Ninan]

Hi @Olha Yevdokymova_SaaSJet ,

Thank you for your response. I currently dont have the budget to purchase additional features.
I have used the dependent drop down option but I cant achieve what I am trying to do.

Basically what I want to do is, when a Parent Option is selected it, then triggers specific text fields for user input.

At the moment, when I use the dependent dropdown option, I can then provide a list of drop down options from which a user can select from. This does not satisfy my requirement.