what changes are being made to Jira queues on oct 25th 2024

[Denise B.]

I saw a brief message this morning about changes being made to Jira queues on Oct 25, 2024 can someone please provide more details about this change? I'm unable to find any information about it. 

[Salih Tuç · Accepted solution]

Hi @Denise B. , welcome to the Community!

I am assuming you are using Jira Service Management Cloud. For the cloud changes, you can follow the post here.

If you search through elements related to "Queues" here in Jira Service Management category (between 14 Oct - 21 Oct) you can see following information:

Improved editing experience for Queues

ROLLING OUT

We've made improvements to the "Basic" editing experience for Queues in Jira Service Management. The update includes improved dropdown fields and the ability to select multiple options for ordering your queue.

Note that the "Rolling Out" tag is there since there are bunch of Cloud environments and it is not quite possible to apply new changes on all sites. Thus, Atlassian is rolling out the feature in patches.

[Denise B.]

Thank you