Redirect users to URL

[Vishal]

Hi Guys,

I have a JSM request form with a custom field called Request Type & has multiple options, if the users select a specific option, a help text appears for field Request Type to redirect users to specific url & I am using scriptrunner to achieve this.

RequestType.setHelpText("Please go to portal link. <a href='https://abcdef.com/'>Link</a>")

Help text appears correct along with the link, but the problem with this approach is the link opens in the request form itself rather than opening in the new window.

Can someone please help understand what's wrong with it ?

Thanks!

[Ivan Lima · Accepted solution]

Hi @Vishal, have you tried adding the target attribute to your help text? Try this:

<a href=\"https://xxxxx.com/\" target=\"_blank\">Link</a>

[Vishal]

Hi @Ivan Lima perfect, thanks a lot, that worked out like charm. :)