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Removal of Help Centre visibility of projecta

Marc French
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October 26, 2022

Hi all,

 

Love the product each customer is assigned a project and works and looks amazing, however if one of my customers open the portal and click on the help centre it shows all other customers.

how can i remove this ability for them to see each other ?

1 answer

0 votes
Patricia Francezi
Community Champion
October 26, 2022

Hi @Marc French 

I suggest you to have a look at the docs

https://support.atlassian.com/jira-service-management-cloud/docs/customer-permissions-for-your-service-project-and-jira-site/

Because the way you will configure each project depends on the way youre going to organize your customers.

For example, using the customer permission only the customers that you add to that project. 

This will lead you to put each customer in its single project and other projects will not show up to those not included in the project. 

You probably are opened to everyone. 

I hope this helps

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