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Reporting how many tickets one enhancement has

Danielle David
Contributor
September 18, 2024

 

 

I'm seeking assistance with managing our enhancements across our Finance division. Currently, we have a central project that encompasses all our enhancement requests. Once an enhancement is approved, the corresponding ticket is duplicated and transferred to a specific project based on the nature of the enhancement. For instance, enhancements related to taxation issues are moved into the Tax project as an epic, to which we then add associated tasks and stories.
Our goal is to establish a reporting system that allows us to understand the overall impact of each enhancement. Specifically, we want to track the number of epics generated per enhancement, as well as the subsequent stories and tasks created within those epics.
Could you please advise if there's a way to report on these upstream and downstream flows accurately and efficiently? In Jira without an add-on?
Thank you for your assistance.

1 answer

0 votes
Danut M _StonikByte_
Atlassian Partner
September 19, 2024

Hi @Danielle David,

I think you can achieve this by using the Two Dimensional Filter Statistics gadget of Jira.

image.png

Here is how: 

- create a new filter in Jira that returns the Tasks and Stories from you projects and saved it as "Issues under epic". Filter's JQL should be something like this:

project in (Tax, Finance, ...) and parent is not EMPTY and issuetype IN (Task, Story)

- add the Two Dimensional Filter Statistics gadget to a dashboard and configure it to use the new filter.  At xAxis choose Issue Type and at yAxis choose Parent.

If you need something more advanced, with data split by project or current status, you could also use the Pivot Table & Pivot Chart gadget offered by our Great Gadgets add-on. 

image.png

Danut.

 

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